SAP Logistics Business Network (LBN): 2025 In-Depth Overview of Features, Integration, and Capabilities

My name is Hisham Serry, and I am a visionary supply chain leader and digital transformation strategist. With over 17 years of hands-on experience, I've built and optimized end-to-end manufacturing and supply chain systems from the ground up, primarily in the demanding Oil & Gas sector. My work is driven by a core philosophy of "Process First, Technology Second." As a PMP® certified professional, I combine deep process analysis using methodologies like Lean Six Sigma and the Shingo Excellence Model with the practical implementation of transformative technologies, from ERP systems to the latest AI tools.

Throughout my career, I have delivered a proven track record of measurable results, including:

Leading a full-scale digital supply chain transformation that integrated AI and reduced human errors by 95%.
Architecting system improvements that cut order processing time by 75%.
Managing complex project orders to achieve 90% on-time delivery and significant margin improvements.

I founded Best Ops Chain AI to demystify artificial intelligence for my peers. As an active voice in the industry, I frequently analyze Gartner reports and share my insights on expert panels, always aiming to bridge the gap between technological potential and operational reality. My goal is to provide clear, expert analysis on how to apply new technologies to solve real-world challenges and drive tangible business value.

Learn more about my background and philosophy on my full author page.